Hca Florida Palms West Hospital - a Hospital in Loxahatchee FL (2024)

Patients who reported that they "Always" received bathroom help as soon as they wanted

Provider

49%

State

60%

Nation

67%

Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted

Provider

23%

State

15%

Nation

11%

Patients who reported that they "Usually" received bathroom help as soon as they wanted

Provider

28%

State

25%

Nation

22%

Patients who reported that they "Always" received help after using the call button as soon as they wanted

Provider

49%

State

58%

Nation

65%

Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted

Provider

18%

State

14%

Nation

10%

Patients who reported that they "Usually" received help after using the call button as soon as they wanted

Provider

33%

State

28%

Nation

25%

Patients who reported that their room and bathroom were "Always" clean

Provider

74%

State

69%

Nation

73%

Patients who reported that their room and bathroom were "Sometimes" or "Never" clean

Provider

10%

State

12%

Nation

9%

Patients who reported that their room and bathroom were "Usually" clean

Provider

16%

State

19%

Nation

18%

Patients who reported that their nurses "Always" communicated well

Provider

70%

State

74%

Nation

79%

Patients who reported that their nurses "Sometimes" or "Never" communicated well

Provider

9%

State

7%

Nation

5%

Patients who reported that their nurses "Usually" communicated well

Provider

21%

State

19%

Nation

16%

Patients who reported that their doctors "Always" communicated well

Provider

68%

State

74%

Nation

80%

Patients who reported that their doctors "Sometimes" or "Never" communicated well

Provider

9%

State

8%

Nation

5%

Patients who reported that their doctors "Usually" communicated well

Provider

23%

State

18%

Nation

15%

Patients who reported that they "Always" received help as soon as they wanted

Provider

49%

State

59%

Nation

66%

Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted

Provider

21%

State

15%

Nation

10%

Patients who reported that they "Usually" received help as soon as they wanted

Provider

30%

State

26%

Nation

24%

Patients who reported that their pain was "Sometimes" or "Never" well controlled

Provider

N/A

State

8%

Nation

7%

Patients who reported that their pain was "Usually" well controlled

Provider

N/A

State

23%

Nation

22%

Patients who reported that staff "Always" explained about medicines before giving it to them

Provider

47%

State

56%

Nation

62%

Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them

Provider

33%

State

25%

Nation

20%

Patients who reported that staff "Usually" explained about medicines before giving it to them

Provider

20%

State

19%

Nation

18%

Patients who reported that NO, they were not given information about what to do during their recovery at home

Provider

20%

State

17%

Nation

14%

Patients who reported that YES, they were given information about what to do during their recovery at home

Provider

80%

State

83%

Nation

86%

Patients who "Agree" they understood their care when they left the hospital

Provider

49%

State

43%

Nation

42%

Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital

Provider

10%

State

9%

Nation

6%

Patients who "Strongly Agree" they understood their care when they left the hospital

Provider

41%

State

48%

Nation

52%

Patients who "Agree" that they understood the purposes of their medications when leaving the hospital

Provider

43%

State

39%

Nation

37%

Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital

Provider

9%

State

7%

Nation

5%

Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital

Provider

48%

State

54%

Nation

58%

Patients who "Agree" that the staff took my preferences into account when determining my health care needs

Provider

55%

State

48%

Nation

48%

Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs

Provider

11%

State

11%

Nation

7%

Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs

Provider

34%

State

41%

Nation

45%

Patients who "Agree" that they understood their responsiblities in managing their health

Provider

51%

State

45%

Nation

44%

Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health

Provider

9%

State

8%

Nation

5%

Patients who "Strongly Agree" that they understood their responsiblities in managing their health

Patients who reported that NO, they did not discuss whether they would need help after discharge

Provider

21%

State

19%

Nation

16%

Patients who reported that YES, they did discuss whether they would need help after discharge

Provider

79%

State

81%

Nation

84%

Patients who reported that their doctors "Always" explained things in a way they could understand

Provider

64%

State

69%

Nation

75%

Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand

Provider

12%

State

9%

Nation

6%

Patients who reported that their doctors "Usually" explained things in a way they could understand

Provider

24%

State

22%

Nation

19%

Patients who reported that their doctors "Always" listened carefully to them

Provider

66%

State

72%

Nation

78%

Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them

Provider

10%

State

9%

Nation

6%

Patients who reported that their doctors "Usually" listened carefully to them

Provider

24%

State

19%

Nation

16%

Patients who reported that their doctors "Always" treated them with courtesy and respect

Provider

76%

State

82%

Nation

86%

Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect

Provider

6%

State

5%

Nation

4%

Patients who reported that their doctors "Usually" treated them with courtesy and respect

Provider

18%

State

13%

Nation

10%

Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

Provider

16%

State

12%

Nation

9%

Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)

Provider

25%

State

23%

Nation

20%

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Provider

59%

State

65%

Nation

71%

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for

Provider

59%

State

70%

Nation

75%

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for

Provider

20%

State

13%

Nation

10%

Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.

Provider

21%

State

17%

Nation

15%

Patients who reported that their nurses "Always" explained things in a way they could understand

Provider

64%

State

70%

Nation

75%

Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand

Provider

11%

State

9%

Nation

6%

Patients who reported that their nurses "Usually" explained things in a way they could understand

Provider

25%

State

21%

Nation

19%

Patients who reported that their nurses "Always" listened carefully to them

Provider

66%

State

71%

Nation

76%

Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them

Provider

11%

State

8%

Nation

5%

Patients who reported that their nurses "Usually" listened carefully to them

Provider

23%

State

21%

Nation

19%

Patients who reported that their nurses "Always" treated them with courtesy and respect

Provider

78%

State

82%

Nation

86%

Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect

Provider

6%

State

5%

Nation

3%

Patients who reported that their nurses "Usually" treated them with courtesy and respect

Provider

16%

State

13%

Nation

11%

Patients who reported that the area around their room was "Always" quiet at night

Provider

45%

State

57%

Nation

62%

Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night

Provider

23%

State

13%

Nation

10%

Patients who reported that the area around their room was "Usually" quiet at night

Provider

32%

State

30%

Nation

28%

Patients who reported NO, they would probably not or definitely not recommend the hospital

Provider

10%

State

9%

Nation

6%

Patients who reported YES, they would definitely recommend the hospital

Provider

63%

State

65%

Nation

69%

Patients who reported YES, they would probably recommend the hospital

Provider

27%

State

26%

Nation

25%

Patients who reported that when receiving new medication the staff "Always" discussed possible side effects

Provider

34%

State

42%

Nation

48%

Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects

Provider

46%

State

38%

Nation

30%

Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects

Provider

20%

State

20%

Nation

22%

Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge

Provider

18%

State

16%

Nation

13%

Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge

Provider

82%

State

84%

Nation

87%

N/A Data not available.

Hca Florida Palms West Hospital - a Hospital in Loxahatchee FL (2024)

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