What is the ServSafe® Certification? A Step-by-Step Guidebook (2024)

The food service industry is one of the largest, employing over 11 million people in the United States. This includes food service managers, waiters, waitresses, chefs, cooks, bartenders, dishwashers, bakers, hosts and hostesses, all of whom play an important part in providing the best experience for the customer.

A critical element of that experience is to prevent foodborne illness by ensuring the safety of the food being served, which is why every food establishment should have at least one Person in Charge (PIC) who is a Certified Food Protection Manager.

What is a Certified Food Protection Manager?

A Certified Food Protection Manager is someone who has demonstrated that they possess all the necessary knowledge to identify and prevent potential risks in all the different areas of a food service operation. This involves tasks like identifying approved vendors, inspecting deliveries, ensuring correct cooking and holding temperatures, proper storage of food, proper cleaning and sanitization, developing and implementing preventive and corrective actions, among many others.

How do you become a Certified Food Protection Manager?

A person can become a Certified Food Protection Manager by passing an ANAB-CFP accredited exam, which means the exam has been accredited by the Conference of Food Protection and the American National Standards Institute National Accreditation Board.

There are multiple approved certification exam providers. ServSafe® is one of them.

Why Choose the ServSafe® Certification?

Although there are several approved exams, the ServSafe® Certification is the only certification exam developed by the National Restaurant Association. Because of this, it is the preferred choice of many employers, and is often the only one that major national chains and franchises will accept as a requirement for employment.

The ServSafe® Exam is developed and reviewed by a team of qualified industry experts and foodservice professionals who possess the most up-to-date knowledge of food safety and best industry practices.

The certification exam is developed according to a rigorous analysis and validation process, which ensures a match between the skills needed on the job, and the areas that candidates are being tested on in the exam.

Is it mandatory for every food manager to obtain the ServSafe® Certification?

That depends on the State and/or county where you work. However, the majority of the States now require food service establishments to employ at least one Certified Food Protection Manager (CFPM) This includes California, Texas, Utah, Colorado, Florida, Pennsylvania, Illinois, Minnesota, Wisconsin, among others.

Where do I find training and certification requirements specific to my State or County?

ServSafe® provides a very useful tool that allows you to check different regulatory requirements for each State.

Premier Food Safety has also compiled a comprehensive guide including information about different state requirements.

For other specific questions and additional requirements, always contact your local health department. They will have the most recent and accurate information.

Some States and/or counties require proof of completion of a training program in addition to passing the ServSafe® Exam. In some cases there is a specific number of training hours required.

In addition to this, some jurisdictions may require you to pay a fee to obtain a separate county or city-issued certificate in addition to the ServSafe® certificate. A good example of this is the City of Chicago in Illinois.

Does the ServSafe® Certification require training?

No. The only requirement to become a ServSafe® Certified Food Manager is that you pass the certification exam with a minimum score of 70%.

However, we always recommend that you complete a training course before taking the exam. If you are a new manager, you will need it to become familiar with all the concepts you will be tested on. But even if you are a veteran of the food service industry, a training course or book will refresh your memory and update you on any recent changes to the FDA food code and other regulatory guidelines.

When preparing for the ServSafe Exam, not all courses and training materials are created equal. You should invest in high-quality materials and training programs from experienced and ServSafe-certifed trainers. Not only will this increase your chances of passing the exam. It will increase your knowledge of food safety, making you a more valuable employee with a better chance of advancing your career.

Read more tips on how to choose a training provider and how to best prepare to

pass the ServSafe Certification Exam.

.

What is the difference between the ServSafe® Certification and a food handler card?

The ServSafe® Certification is obtained by passing an ANAB-CFP accredited exam, which must be administered by an approved live proctor. It is used to certify the person in charge (PIC), usually the owner or manager of the establishment. This certification is meant for employees who are in a supervisory role.

The food handler card (sometimes also referred to as a food handler certificate) can be obtained by completing an online training program and exam, and does not require a proctor. It is not a certification, and is usually required of anyone working with food, such as servers, cooks, chefs, dishwashers, etc.

How do I know if I need a Food Manager Certificate or a Food Handler Card?

This will depend on your State and/or county regulatory requirements. However, as a general rule, if you are the person in charge of the establishment, you will need to become a Certified Food Protection Manager.

If you are working under the supervision of a Certified Food Protection Manager, and your job involves preparing, serving, or coming into contact with food, then you will need a Food Handler Card.

How much does the ServSafe® Certification Cost?

The ServSafe® Certification Exam varies in price depending on the format you choose (i.e. paper vs online), but it ranges from $69 to $99 when purchased by itself. Packages including a training course and the ServSafe® certification exam vary based on the provider, but range anywhere from $119 to $189.

Are there places to get my ServSafe® Certification for free?

No. Any individual looking to get ServSafe® Certified must pay, at the very least, the fees associated with the exam itself, and the proctor who administers it. As a nationally-accredited certification program, there are many costs associated with developing and maintaining a certification exam that meets the highest standards for validity, reliability, and security.

How long is the ServSafe® Certification valid for?

The ServSafe® Certificate is valid for 5 years from the date you passed the exam. Your CFPM status must be renewed every 5 years.

Looking for more information about the ServSafe® exam? Check out our other guides:

How to pass the ServSafe Exam.

How to Schedule the ServSafe Exam.

Ready to get certified? Find the best option for you below.

ServSafe Instructor-Led Class and Exam Option

Register and attend an in-person class with an Approved ServSafe Instructor

ServSafe Online Self-Study and Exam Option

Purchase Premier Food Safety’s self-paced online ServSafe Food Manager course and complete your training from home. Schedule the ServSafe Exam Online with a live proctor.

View training options

ServSafe Books and Supplementary Materials

Order the latest Edition of the ServSafe Manager book from our store and study from home at your own pace. Additional learning materials are available to students seeking additional training.

Order ServSafe books

What is the ServSafe® Certification? A Step-by-Step Guidebook (2024)

FAQs

How many questions are on the ServSafe test? ›

Length of Exam

The ServSafe Food Handler assessment is a 40-question, non-proctored test. It has no time limit, meaning test-takers may complete at their own pace. On average, test-takers work through the exam within 90 minutes.

Is it hard to pass the ServSafe test? ›

The answer? Yes, it is challenging. But don't worry, most people pass. The ServSafe Manager exam tests your knowledge of several categories of food safety in a commercial foodservice environment.

What is the best way to study ServSafe? ›

The best way to ensure a comprehensive training session is to attend an in-person class with a ServSafe® certified instructor, or to complete an online Food Manager course.

What is a ServSafe certification? ›

The ServSafe Manager Certification verifies that a manager or person-in-charge has sufficient food safety knowledge to protect the public from foodborne illness. Individuals that successfully pass the 90-question, multiple-choice exam will receive a ServSafe Manager Certification and wallet card.

How many times can you fail the ServSafe exam? ›

You can take the examination twice within 30 days. If you don't pass the exam on your second attempt, you must wait 60 days from your most recent attempt before taking the exam again. No more than four attempts are allowed within a 12 month period.

What is the format of the ServSafe exam? ›

The exam is 2 hours long with 90 multiple choice questions, 10 of which are for research purposes. You can take the manager ServSafe exam online or in-class, with both options demanding a certified proctor.

Is the ServSafe exam open book? ›

A: No. Study materials (ie: books, notes, websites, calculators, etc) are not allowed while taking the ServSafe Food Protection Manager Certification Examination. Q: Can I have food or drink during my exam?

Can I take the ServSafe exam without taking the course? ›

Can I take the ServSafe® Food Protection Manager and exam online? Yes, you can take the course and exam online, however, you must have a certified proctor/ instructor administer the exam to you (not the course).

What is the ServSafe exam like? ›

The ServSafe Manager exam involves 90 multiple choice questions. In order to pass, you must achieve a score of 75 percent or higher. You'll have approximately 90 minutes to finish the exam—it is important for you to complete all answers as any question left blank will be scored as wrong.

Can I take the ServSafe exam online? ›

Can I take the ServSafe Exam online? Yes!

Are ServSafe and food Handler card the same? ›

A food handlers card is not synonymous with ServSafe, but you can earn a food handler card from ServSafe by taking and passing its Food Handler course.

How important is ServSafe certification? ›

Reduces Liability and Fines

Safe food handling is essential to reducing the risk of liability. Any staff member in your organization that takes the Servsafe certification course will learn how to safely handle food.

Is the ServSafe test all multiple-choice? ›

You may contact the Service Center regarding the status or results of your complaint 30 calendar days after submitting your complaint. What is the format of the exam questions? All exams are multiple choice.

How do I know if I passed my ServSafe exam? ›

You will receive an email notifying you that your score is available. If you pass the exam, you will also be directed to where you can view and print your certificate. Note it can take up to 24 hours for your certificate to become available, you will receive an email once your certificate is available.

How long does it take to get your ServSafe scores back? ›

For print exams: Exam results are posted to ServSafe.com within 3 to 4 business days after the National Restaurant Association receives the examination answer sheets. For online exams: Results are available almost immediately after the instructor/proctor submits the exam for grading.

References

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